Creating A Consistent Customer Experience With Cornerstone
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“Our employees need the product knowledge to have the confidence to be able to give our customers expert, up to date advice.”

Creating A Consistent Customer Experience With Cornerstone

Katie Stangel, Training Manager, True Value Company talks about how Cornerstone helps create a consistent customer experience through training store managers.

About True Value Company

True Value Company is one of the world's largest retailer-owned hardware cooperatives, serving 54 countries with more than 5,000 stores, 12 regional distribution centers and 3,000 associates.

  • Industry: Retail
  • Users: 4000
  • Business Impact: Enablement, Productivity, Customer Satisfaction
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